Account Manager

San Francisco // Client Services

Account Manager

About you

You are an exceptionally organized and a highly-adroit multi-tasker, able to work under pressure, change direction quickly, and juggle multiple work streams at the same time.

You have an appreciation for brilliant ideas, a passion for design and consumer brands, and a compassionate, positive attitude.

 

Requirements

2-4 years of experience working in a creative environment required
Strong organizational skills are critical. Excellent written and verbal communication skills.
Must be a wizard Acrobat, Keynote, Excel, PPT and Word for MAC, and Google docs.

 

Responsibilities

  • Collaborating with designers to create best-in-class designs from strategy to realization; fostering a sense of teamwork in the service of our design process
  • Providing competitive landscape information/samples for the design team
  • Coordinating internal and client meetings
  • Maintaining and constantly updating project schedules and internal project calendars
  • Managing project finances drafting small project scopes, managing the PO approval process, and preparing monthly Point of Completion Revenue Recognition (POC) report as well as client billing
  • Writing RFPs to bid third party suppliers for photography, illustration and other services
  • Analyzing client feedback and writing design orders for the internal team; ensuring that client feedback is actionable and on brief; alerting team when feedback or client requests warrant change orders; writing change orders, obtaining approval and integrating with existing work streams
  • Authoring and presenting upfront/summary slides for client presentations
  • Managing the project completion documentation case studies/videos
  • Other duties as relevant to support the account team.

 

Details

Fulltime position
Reporting to Senior Account Director
Compensation commensurate with experience
Location: San Francisco, but working from home until further notice.

 

Turner Duckworth is an equal opportunity agency. We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, gender, sexual orientation, marital status, disability or veteran status.