Account Manager

San Francisco

Posted on May 01 2024

We design unmistakable visual identities and packaging for the world's greatest brands. We constantly strive to deliver not only world-class strategic design, but also world-class project management. Our studios in San Francisco, London, and New York work together through a unique collaborative process, during which strategy and design become clearer, simpler and richer in meaning.

A Turner Duckworth Account Manager is exceptionally organized and a highly adroit multi-tasker, able to work under pressure, change direction quickly, and juggle multiple work streams. In this role, you’ll support the Senior Account Managers and your fellow Account Managers to develop an understanding of the role of design systems/assets/importance of a VIS while managing small to medium-sized, straightforward workstreams with close oversight from senior team members.

Key Responsibilities

Support and collaborate daily with senior account team members across various projects
Maintain and update project schedules and internal project calendars
Provide competitive landscape information/samples for the design team
Coordinate internal and client meetings, troubleshoot challenges that arise
Analyze client feedback and write design orders for the internal team with close oversight from senior team member; ensuring that client feedback is actionable and on brief; alerting team when feedback or client requests warrant change orders; writing change orders, obtaining approval and integrating with existing work streams
Author and present slides for client presentations
Manage the project completion documentation case studies/videos
Manage project finances: draft small and medium project scopes with close oversight from senior team members, manage the PO process, maintain accurate budget trackers, update forecast on a weekly basis; prepare monthly Point of Completion Revenue Recognition (POC) report as well as client billing
Write RFPs to bud third party supplies for design services

Skills + Requirements

3+ years account management experience
Bachelor’s degree or equivalent experience
Team player with strong interpersonal and communication skills
Strategic thinker with a problem-solving mentality
Strong interpersonal and communication skills
Highly organized and adaptable
Are based in or willing to relocate to San Francisco


Open vacation policy
Hybrid work schedule
Generous medical, vision & dental insurance
401k matching
Robust supplemental health & wellness offerings
Charitable donation matching
Sponsored social and cultural events
Professional growth & development programs
Membership to Marcel’s custom AI platform

Additional Details

Full-Time Position
Reports to Group Account Director
Location: San Francisco, CA


$58,500 - $92,500 annually. This is the pay range Turner Duckworth believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and Turner Duckworth reserves the right to modify this pay range at any time. For this role, Turner Duckworth will offer medical coverage, dental, vision, disability, 401k, and paid time off.

Turner Duckworth is an equal opportunity agency. We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, gender, sexual orientation, marital status, disability or veteran status.

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