Senior Account Manager

San Francisco // Client Services

Senior Account Manager

About You

You are a creative problem solver and relationship-builder, able to work under pressure, change direction quickly, and collaborate effectively. You have an appreciation for brilliant ideas, a keen interest in strategy, a passion for design and consumer brands, and a compassionate, positive attitude.

 

Requirements

5-7 years of experience working in an advertising or design agency.
Strong collaboration and organizational skills are critical. Excellent written and verbal communication skills.
Must be a wizard Acrobat, Keynote, Excel, PPT and Word for MAC, and Google docs.

 

Responsibilities

  • Collaborating with designers and implementation teams to create best-in-class designs from strategy to realization; fostering a sense of teamwork in the service of our design process
  • Providing competitive landscape information/samples for the design team
  • Researching marketplace trends and writing summaries for Immersion phases
  • Coordinating internal and client meetings
  • Maintaining and constantly updating project timelines and internal project calendars
  • Assessing project resource needs and constantly updating scheduling tool for weekly meetings
  • Leading internal studio-wide weekly project presentations
  • Writing small to medium project scopes, managing the PO process, and preparing monthly Point of Completion Revenue Recognition (POC) report and client billing
  • Writing RFPs to bid third party suppliers for photography, illustration and other services
  • Analyzing client feedback and writing design orders for the internal team; ensuring that client feedback is actionable and on brief; alerting team when feedback or client requests warrant change orders; writing change orders, obtaining approval and integrating with existing work streams
  • Collaborating on strategic sell-in slides for presentations, authoring and presenting upfront/summary slides for client presentations
  • Other duties as relevant to support the account team

 

Details

Fulltime position
Reporting to Director of Client Services
Compensation commensurate with experience
Location: San Francisco, but working from home until further notice.

 

Turner Duckworth is an equal opportunity agency. We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, gender, sexual orientation, marital status, disability or veteran status.